Reason codes · Shopify · Free tools

Chargeback reason code checker

Got a dispute on Stripe or Shopify? Enter the card network reason code to see what the cardholder is claiming and which evidence to submit.


or pick from the list:

Browse all 71 reason codes.

How it works

  1. Find the reason code on the dispute in your Stripe Dashboard (Payments → Disputes) or Shopify admin.
  2. Look it up here to see what the cardholder claims and what evidence counters it.
  3. Gather the evidence and submit before the due date — or have us prepare the pack.
Need the response written for you? We prepare a reason-code-specific rebuttal letter and a numbered evidence PDF you upload to Stripe or Shopify. $19 per case. No outcome guaranteed.

Get my response pack — $19

DisputeDesk provides general information and document preparation help. It is not legal advice, and we do not guarantee any dispute outcome — the card issuer decides. Reason-code names and rules change; always check the dispute details in your Stripe or Shopify dashboard and the card network's current rules.
DisputeDesk is operated by Avenbridge Technology Limited (Hong Kong). Privacy